P12 Powering Up Performance with Workflow Learning
8:30 AM - 4:30 PM PT
Tuesday, October 24
L&D is facing increased pressure to show a return on investment (ROI) for dollars spent on “training.” To do that, we must move our efforts and deliverables into the workflow, where measurable impact occurs. This performance-first design approach requires a fundamental shift in our thinking and solution design. After all, performance-first solutions often reduce formal training by 50% while simultaneously increasing its impact. Less is more!
This workshop will equip you with knowledge and tools to lead your organization’s shift to the workflow. Through individual and small-group activities, you’ll gain firsthand experience with learning “in the flow of work” as we 1) define workflow learning, 2) explore the business case that supports it, and 3) identify how people really learn in the workflow.
You’ll also participate in a hackathon to identify, solve, and optimize workflow learning challenges and opportunities. Then, we’ll determine what your organization needs to make the shift to workflow learning by conducting a current- and future-state assessment against the 5 Moments of Need® Implementation Model. We’ll also analyze key lessons learned by companies that have already adopted workflow learning so you can strive for their successes and avoid their pitfalls.
In this session, you will learn:
- How and why to make the case for adopting workflow learning
- What your organization needs to do to make this shift
- How to apply an audit process, assess readiness, and begin to use the 5 Moments of Need Implementation Model in your organization
- Who has already made the shift and what they’ve learned
Conrad Gottfredson
Chief Learning Strategist
APPLY Synergies
Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.
Bob Mosher
CEO/Chief Learning Evangelist
APPLY Synergies & Co-Founder of the 5 Moments of Need Methodology
Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.