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311 Workflow Learning: More Just-in-Time-Learning, Less Just-in-Case

3:00 PM - 4:00 PM PT
Wednesday, October 20

Tracks: Micro & Workflow Learning

Employees are busier than ever before. The time spent training is time away from “real work”, and many organizations don’t know how to carve out time for their staff to learn. If we’re being honest with ourselves, we know that people learn a lot more by “figuring it out” on the job and talking to one another than they do from courses on the LMS. Workflow learning is a philosophy based on the idea that people are always learning while they’re working. It connects humans to their work with the goal to optimize business performance. The question we should be addressing is how to help do it more efficiently, connect employees to the right resources, and share their knowledge with colleagues. The good news is that there are now many ways for employees to learn in the flow of work, while at the same time sharing knowledge and building community.

In this session, we’ll introduce you to innovative ways to create an environment that allows employees to learn with and from each other “in the flow of work”, an approach that the modern learner expects more and more. We’ll begin the session with a look at real-world examples that showcase the workflow learning philosophy, (including just-in-time, spaced, and bite-sized learning) and how it can benefit your organization in achieving outstanding business performance. We’ll discuss ways to learn in the flow of work on your own, within your team, company wide, and outside your company walls, and talk about tools and apps you can use to support people in doing this. The best part is that we’ll show you tools that you either already have or can easily acquire with little to no investment of time and money. We’ll look at tools from the Microsoft ecosystem (MS Teams, SharePoint, Yammer, etc.) that allow you to make learning a habit, not a requirement. You’ll walk away with a new perspective and ideas for creative approaches to learning in the flow of work.

In this session, you will learn:

  • About the philosophy of learning in the flow of work
  • How to move from building courses to engaging alternatives that allow people to learn while they work
  • Which tools from the Microsoft ecosystem can be used to create learning campaigns and build community to support learning anytime and anyplace
  • Easy automation for busy people
  • How move info between your learning ecosystem apps automatically so you can focus on your most important work

Technology discussed in this session:

MS Teams, SharePoint, Yammer

Matt Donovan

Chief Learning & Innovation Officer

GP Strategies

Matt Donovan brings more than 25 years of experience during which time he has helped supported a wide range of Global Fortune 500 companies through significant transformation initiatives. Not only has he been recognized through industry awards, he has presented at a variety of national and international conferences. He has an MS in instructional systems technology from Indiana University.

Mike Taylor

Learning Consultant

Mike Taylor

With over two decades of real-life, in-the-trenches experience designing and delivering learning experiences, Mike Taylor understands that effective learning isn’t about the latest fad or trendy new tools. Known for his practical, street-savvy style, Mike is a regular and highly-rated speaker at industry events, and consults on learning design and technology at Nationwide in Columbus, Ohio. Mike holds an MBA degree from Ohio University and a master’s degree in educational technology from San Diego State University.