Most leadership programs end the same way: a one - or two-day workshop, a completion record in the HRIS, and then back to the day job. Weeks later, a newly promoted manager walks into their first performance feedback conversation without having practiced it once. In this interactive session, Steve Trout of Second Nature covers the four conditions that make practice work: specific goals, intense focus, immediate feedback, and repetition. He'll share findings from a research study on AI role play, then build a role play live with the audience. In minutes, a performance review document becomes a practice conversation that a new manager can rehearse and get feedback on before the real one.

During this session, you will learn:

• Learn a framework for running effective practice: specific goals, intense focus, immediate feedback, and repetition.
• See why the quality and timing of feedback decide whether practice changes behavior.
• How AI role plays can help 
• Watch a practice conversation for a first-time manager get built into a AI role play in minutes.