Traditional software training is great at showing learners how to complete a task, but what about helping them understand when, why, and how to apply that knowledge in real-world situations?

 

In this session, discover how Optimal Blue is evolving its customer education strategy by combining traditional software demonstrations with AI-powered scenario-based videos. Featuring insights from Kristy Elsman, Learning Experience Designer at Optimal Blue, we'll explore how realistic scenarios can reinforce learning, illustrate decision-making, and bring greater context to technical training.

 

Through Kristy's firsthand experiences, practical examples, and a demonstration of AI-powered video creation, you'll learn how Learning & Development teams can develop engaging, scenario-based content without the complexity of traditional video production.

 

During this session, you will learn:

• Why screen recordings and software demos show learners how to complete a task but often miss when and why to apply it
• How Optimal Blue is combining traditional software demonstrations with AI-powered scenario-based videos in its customer education strategy
• How realistic scenarios can reinforce learning, illustrate decision-making, and add context to technical training
• What a Learning Experience Designer’s firsthand experience looks like in practice, including real examples from Kristy Elsman at Optimal Blue
• How L&D teams can create engaging, scenario-based training without the cost and complexity of traditional video production