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Session Details

515: Let's Build Together: What the Business Needs from L&D to Drive Outcomes

November 5, 2026 1:00 pm - 1:45 pm

Recorded live as an episode of the Human Capital Gains podcast, this 45-minute panel puts a familiar gap on stage: L&D invests in strong content, then watches it stall before it changes behavior at the front line — before a strategic decision becomes a measurable business result. Senior business executives tell an L&D audience what they actually want from learning: not a bigger catalog, but proof that capability changed and that it moved the metrics they already track — ramp time, adoption, efficiency, retention, revenue.

Moderated by Gary Lamach, the conversation challenges the room to rethink not just what they train, but how it's delivered and whether it solves a real business problem. You'll leave able to translate a training request into the business outcome behind it and pressure-test your measurement against what executives respect — positioning L&D as a performance partner rather than an order-taker. Candid, specific, and built for immediate application.

During this session, you will learn:

  • Translate a line-of-business request into the underlying business outcome a CFO, CRO, or CIO is trying to move.
  • Evaluate their current L&D measurement against the proficiency and adoption evidence executives find credible — not logins and completions.
  • Identify one delivery change that better fits how their target population actually works, so training lands as behavior at the point of work.
Topic/Track: Leadership & StrategyLevel: Intermediate/AdvancedFormat: Standard Session (45 Min.)