Session Details
515: Let's Build Together: What the Business Needs from L&D to Drive Outcomes
Recorded live as an episode of the Human Capital Gains podcast, this 45-minute panel puts a familiar gap on stage: L&D invests in strong content, then watches it stall before it changes behavior at the front line — before a strategic decision becomes a measurable business result. Senior business executives tell an L&D audience what they actually want from learning: not a bigger catalog, but proof that capability changed and that it moved the metrics they already track — ramp time, adoption, efficiency, retention, revenue.
Moderated by Gary Lamach, the conversation challenges the room to rethink not just what they train, but how it's delivered and whether it solves a real business problem. You'll leave able to translate a training request into the business outcome behind it and pressure-test your measurement against what executives respect — positioning L&D as a performance partner rather than an order-taker. Candid, specific, and built for immediate application.
During this session, you will learn:
- Translate a line-of-business request into the underlying business outcome a CFO, CRO, or CIO is trying to move.
- Evaluate their current L&D measurement against the proficiency and adoption evidence executives find credible — not logins and completions.
- Identify one delivery change that better fits how their target population actually works, so training lands as behavior at the point of work.