Session Details

404: Heart Emojis Included: How We Engineered Virtual Engagement at Boeing

November 5, 2026 10:00 am - 11:30 am

Many organizations rely on large-scale virtual webcasts to reach distributed teams. While efficient, these sessions are often passive, disengaging, and quickly forgotten. At The Boeing Company, internal engineers were accustomed to one-way broadcasts that delivered information—but not much connection or behavior change. This case-study session shares how Boeing transformed a traditional webcast into an interactive, human-centered learning experience. Through intentional co-design, tailored examples, and shared facilitation, the webcast "Connected, Not Just Present" achieved exceptional engagement, including measurable increases in interaction and participant satisfaction.

This sessionfocuses on active learning.Throughout the session, you will experience the same hands-on tools, techniques, and facilitation methods we used with Boeing engineers, including audience response strategies, engagement architecture, and collaborative design practices. We will share lessons learned, challenges encountered, and practical decisions that shaped the success of this initiative. You will learn how this partnership evolved into a two-phase development model: an interactive webcast that redefined engagement and a follow-up skills-based workshop focused on building facilitator confidence and virtual presence. We will share final skill-development results as we model how to co-create meaningful learning experiences that strengthen engagement, elevate performance, and drive sustained connection across remote work environments.

In this session, you will learn to:

  • Redesign passive virtual webcasts into interactive learning experiences using a repeatable engagement checklist
  • Select and apply simple engagement tools to increase attention, energy, and emotional connection in remote environments
  • Partner effectively with internal stakeholders to co-create relevant, organization-specific learning experiences
  • Translate engagement techniques into observable behavior change in virtual meetings and training

This session is designed for facilitators, trainers, and meeting leaders who are familiar with delivering sessions in virtual or hybrid environments and have experience using common platforms such as Zoom, Teams, or WebEx. You should have basic experience running online meetings or training sessions but do not need advanced technical expertise.

Track: Virtual & Immersive LearningLevel: Beginner/IntermediateFormat: Mastery Session (90 minutes)