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Session Details

EXPOD201: How Marriott and Partners Personnel Close the Gap Between Training and Performance

November 5, 2026 9:15 am - 9:45 am
Join Victor Arguelles from Marriott and Erin Foschetti from Partners Personnel for a panel discussion on how they are using Whatfix to move beyond traditional software training and support employees in the flow of work. Hear how Marriott is delivering contextual support across a workforce of 100,000+ associates, while Partners Personnel is combining formal learning with in-app guidance to help employees apply what they learn on the job. Discover how both organizations are helping employees navigate changing applications and processes, reinforce the right behaviors, and turn training into better on-the-job performance.
 
During this session, you will learn:
  • Bridge the gap between training and performance by combining formal learning with contextual, in-app guidance.
  • Support employees in the flow of work with timely guidance that helps them apply what they learn when it matters most.
  • Scale digital adoption across large workforces while maintaining a consistent employee experience.
  • Help employees navigate changing applications and processes with contextual support that reduces confusion and improves productivity.
  • Reinforce the right behaviors on the job by connecting training with real-time application and practice.
  • Turn training into measurable business impact by helping employees move from knowing what to do to performing it effectively.
Topic/Track: Instructional DesignLevel: AdvancedFormat: Expo Stage Session (30 Min.)