Carrie Maynard is an award-winning learning strategy and experience design leader focused on transforming how organizations develop workforce skills and capabilities. As Manager of Learning Experience Design and Architecture at Serefin, she leads the design of scalable, accessible learning experiences that connect employee onboarding, professional development, performance and career growth. Carrie has helped Serefin move beyond traditional course-based training to create a competency-based learning ecosystem built around measurable skills, progressive proficiency and meaningful employee development. Her approach combines learning experience design, digital learning architecture, accessibility and data-informed decision-making to create learning that is practical, inclusive and connected to business outcomes.