Organizations are under immense pressure to deliver learning at the speed of change—yet most L&D teams still rely on slow, training-centric processes that cannot keep pace with shifting tasks, tools, and business priorities. The result: Employees struggle to perform in the flow of work, and learning functions struggle to scale support. This session tackles that challenge head-on by showing attendees how AI can accelerate the design and delivery of workflow learning solutions grounded in the 5 Moments of Need.

In this hands-on session, you will learn to write effective prompts, create stand-alone GPTs/GEMs, build workflow automations, and produce multi-modal agents that rapidly generate high-impact learning assets. Guided by the 5 Moments of Need methodology, you will practice producing tasks, supporting knowledge, job aids, and checklists; you will then assemble them into a complete, performance-first learning path tied to measurable business outcomes.

This daylong workshop is highly interactive. You will work in small groups, experiment live with AI tools, build your own workflow-learning prompt library, and create assets you can take back to your organizations. Real examples, peer critique, and iterative practice ensure that you not only understand the concepts but can apply them confidently.

By the end of the workshop, you will be able to:

• Use AI to design and deliver workflow learning solutions that meet learners at their moment of need
• Build effective prompts and a reusable prompt library aligned to the 5 Moments of Need
• Generate performance-first assets—tasks, job aids, checklists, and supporting knowledge—at scale and speed
• Develop stand-alone GPTs/GEMs, workflow automations, and multimodal agents that accelerate delivery
• Design a complete AI-enabled workflow learning path connected to business objectives

No prior experience with AI or workflow learning tools is needed. You should be aware of basic learning design concepts and the 5 Moments of Need framework.