A key challenge facing executive leaders today is transforming the learning function into a performance engine that can keep pace with organizational change. Uber faced typical challenges across its massive global enterprise with bloated content libraries, fragmented technology ecosystem, limited alignment between L&D and business priorities, and difficulty demonstrating measurable impact.

This session unpacks Uber's end-to-end transformation and shift to a performance-first strategy. Learn how Uber:

• Modernized content management
• Implemented scalable technology infrastructure
• Embedded ROI measurement into its operating model

As we examine how Uber broke down silos between content, technology, and performance data—and how they upskilled teams to design for workflow learning—you will gain replicable blueprint for modernizing the learning function while maintaining operational agility. You'll leave this session prepared to initiate or accelerate a high-impact learning transformation across your own organization.

In this session, you will learn:

• How a performance-first strategy—supported by workflow learning and modern content practices—directly accelerates business outcomes
• A decision framework for selecting and integrating scalable learning technologies that enable real-time performance support
• Practical methods for embedding ROI measurement into everyday operations to justify investments and communicate impact to senior stakeholders

Attendees should be familiar with workflow learning concepts and performance-first design; have an introductory understanding of core L&D processes; and be aware or familiar with workflow learning via the 5 Moments of Need framework. This session is designed for leaders who are ready to deepen their capability to apply performance-focused or workflow learning approaches strategically across their organizations.