Training is a relationship, not a transaction. That’s the philosophy Sylphie has championed through 15 years of live and virtual facilitation. With a background in instructional design and a "superpower" for emotional intelligence, Sylphie doesn't just deliver content—she builds connections. Known for using humor and authenticity to bridge the gap between complex ideas and real-world application, she ensures every learner feels seen and engaged. When the "mics are off," Sylphie recharges by diving into immersive video games, catching up on audiobooks, or getting outmaneuvered by her dog. Whether she’s exploring a new podcast or spending time with friends, she brings that same curiosity and warmth to every session she leads.