Debbie Smith is a Customer Education consultant and industry leader who helps companies design learning programs that drive measurable customer and business outcomes. With deep expertise in customer education strategy, certification, digital learning experiences, and scalable enablement programs, she has led initiatives that improve adoption, retention, and customer value. She is a frequent speaker, mentor, and contributor to industry publications, known for her practical approach to connecting learning initiatives to business impact. She partners with organizations to modernize and scale customer education through training, certification, knowledge strategy, community, and digital customer experiences.