Unleashing the Power of Immersive & Generative AI for Soft Skills Training

Immersive soft skills training is one of the most significant untapped opportunities in bringing mixed reality to the enterprise. When implemented, organization’s learning and training processes scale, moving employees from the classroom into the real-world workforce faster. In less than a year, since the release of ChatGPT, companies are creating jobs to accelerate AI capabilities, personalize customer experiences, and stay ahead of the curve. Combining mixed reality with generative AI, enterprise XR unlocks greater levels of efficiency, safety, and knowledge transfer while building mission critical skills in scenarios that span complex presentation, negotiation, leadership skills-building, one-on-one coaching, conflict resolution, and customer support.

In this presentation and live case study, we will showcase how Scoot Airlines, a subsidiary of Singapore Airlines, upskills employees in preparation for dynamic interactions with passengers. Leveraging their partnership with TeamworkAR, Scoot Airlines creates rich content experiences regardless of the technical level of the team, deploys XR-as-a-service including content creation, best practice learning methodology, and device management, and uses generative AI with a digital replica of the work environment in immersive 3-D to accelerate and improve the quality of employee training and drive operational efficiencies.

Technology discussed:

Generative AI, immersive learning, augmented reality, mixed reality, language learning library, digital twins

Can’t attend live? Register to watch the live stream.